AIS GROUP.
Ground Operations
Customer service, ramp and baggage — develop or restructure your ground services beyond regulatory requirements.
Our products cover all airport handling activities related to customer services, aircraft and baggage. Our consulting team accompanies you in developing or restructuring your ground services with expertise and operational quality support — helping you maximize business success in customer management and aircraft handling at airports. AIS Group goes beyond regulatory requirements and innovates to boost your competitiveness, optimizing operational activity for cost and quality of service.
The right strategy can create opportunities to build efficient ground operations — but doing so needs the right team with the right competencies, tools, equipment and network.
Assessment and support services
- Preparation of manuals and required supporting documentation for airport stations;
- Organization and support of passenger handling processes and procedures;
- Required trainings;
- Assessment and support of required software and hardware;
- Ramp handling and ramp safety;
- Oversight of ground service equipment;
- Management of staff, operators and service delivery;
- ISAGO certification assistance;
- Ground operations services, catering & fuel provider selection on request.
Ready to prepare your road to success?
Start with the Initial Gap Analysis — currently free of charge as a limited-time offer. We accompany you at every step of the way.
Contact us